Skidmore College earns A+ for getting word out in emergencies
Reporter Paul Post took this picture of police responding to Monday's bomb scare on the Skidmore College campus. |
No one was hurt, thank goodness, when Skidmore College
faced a couple of recent safety threats — the Oct. 1 lockdown prompted by the presence of an accused
rapist, who was apprehended, and Monday’s bomb scare, which, happily, turned up
nothing and resulted in canceled morning classes. The police did their jobs
well in both cases. And what is also worth noting is how well the school’s
emergency notification system works. The college wasted not a second getting
its warnings out, using texts, email, updates
on skidmore.edu, and
notification via Facebook and Twitter, as well as alerting the region's media. The
notification system worked. In addition, in both recent cases, Skidmore sent
emails to parents after the emergencies were resolved.
I asked the college communications folks for more
details, and Dan Forbush explained that Skidmore has the ability to send an
emergency alert to students and employees simultaneously by phone (converting
the typed message to voice), text, and email, and also deliver it instantly to their
own home page, Facebook page, and Twitter feed. “When an emergency arises,
Campus Safety uses e2campus to summon all the key people to a conference
bridge, so that we’re able to constantly pool our information and determine
essential messages to be transmitted, not only to students, faculty, and staff,
but also to parents. It takes a
lot of teamwork,” Forbush wrote.
After incidents like these, the dean of students and
campus safety director review what went well and what could have done better. “We
always learn a few valuable lessons that help us confront the next emergency
situation, whatever it may be,” Forbush said.
“It’s worth noting that in both of these recent incidents,
students played key roles,” he added. “In the first, students spotted the
intruder and immediately reported it to Campus Safety. In the second, it was a
student who found the threatening note and brought to Campus Safety. We
appreciate their vigilance and assistance.”
We appreciate the students’ vigilance, too, as well as the
good work of the college and police.